The future is already here.
It's just not evenly distributed yet.

Fox Robotics is at the bleeding edge of warehouse automation, with a focus on autonomous forklifts. As the leader in this space, Fox has clear product market fit and is scaling fast, with plans to nearly double from ~90 employees in the next year. With this growth, employees have a once-in-a-career opportunity to learn, all while working as part of a mission-driven team focused on making robots that work.

What you’ll do:

We are looking to hire an experienced IT generalist to oversee our IT program and our facilities relationships. Responsibilities will evolve, and will include the below:

• Provide efficient end user technical support by proactively working through user requests and ensuring ticketing systems are kept up to date; invest in automations as appropriate
• Provide physical laptop support across a variety of hardware vendors (Apple, Dell, HP, Lenovo) and OS’s (Windows, Mac, Linux) for all employees, including configuration and inventory management
• Execute on infosec alignment projects, ensuring coordinated and compliant asset management
• Maintain office networking, including WiFi access points and vendor coordination
• Support AV setup and support, coordinating larger meetings and ensuring our meeting rooms are set up for effective coordination
• Manage Google workspace and M365, including access, settings management, licensing, group management, etc.
• Manage building IT including door codes and relationships with facilities
• Support Fox’s cross-functional coordination by ensuring the company is leveraging the Atlassian / JIRA system effectively, facilitating consistent documentation and standard operating procedures

What you’ll need:

• Experience managing IT for an evolving organization, overseeing many of the same systems we use
• Strong communication skills, translating complex technical solutions for cross-functional understanding and coordination
• An evolving understanding of user needs, constantly iterating to ensure systems and processes are set up to scale
• A patient, positive attitude, no matter the circumstance
• Flexibility in how you work, as we continue to evolve the way things are done (Fox is a startup, after all!)

Nice to have:

Experience with the following systems and programs is a plus

• M365 / O365 / SharePoint site admin
• Azure Active Directory / Microsoft Entra
• Bitbucket, Jira (including writing or supporting existing automations)
• Advanced Powershell scripting and automation
• Packaging custom applications for secure distribution via application catalogs across systems
• Infosec compliance

What’s in it for you:

• A once in a career opportunity to build, alongside colleagues who deeply care (plus robots that aren’t bad, either!)
• Competitive salary and stock options
• Generous healthcare options
• 401k match
• Generous PTO
• Other perks that connect us, including lunch on Fridays, team building activities, and more!