About Whop

Whop is on a mission to create a new paradigm of the internet – where connection, consumption, creation and commerce can happen all in one place. People come to Whop every month, from nearly every country, to learn new things, meet new people, and elevate their daily lives. Less than 3 years into our existence, we have enabled tens of thousands of creators to earn over $300M by selling access to increasingly diverse digital offerings. Our apps infrastructure allows anyone to build a digital experience, and our marketplace offers creators a sleek storefront that can accept payments, seamlessly deliver digital products, and attract new customers. We envision a future in which everyone is an internet entrepreneur. Join us in making that future a reality. To make $5,000 by referring someone you know, please use this form.

About the role

Title: Whop Genius Specialist

✅ Salary: $4,000/month

📍Location: Remote

📍Hours: M-F, 7:00 am - 3:00 pm EST - Morning Shift OR 3:00 pm - 12:00 am EST (midnight) - Night Shift

What is the Whop Genius bar?

Whop Genius Bar is a new program we’re launching where Creators on Whop can join a live Zoom meeting where Whop Genius Specialists will be live in a Whop Zoom ready to help creators with any issues. There could be one creator in Zoom or even 20 creators at the same time. The sole responsibility of a Whop Genius Specialist is to ensure all creators who join Zoom get all of their questions answered before leaving. Creators should leave the Whop Zoom with a smile on their faces, super excited to build on Whop!

What does the role look like?

1. You will run either the morning or night whop genius bar shifts.
1. Morning = 7:00 am EST - 3:00 pm EST.
2. Night = 3:00 pm EST - 12:00 am EST.
2. You will work closely with creators who join Zoom to get all of their questions answered live.
1. Questions can include how to use certain aspects of Whop, suggestions, or even bugs they come across. You will stay on the call with each creator until you help them answer all of their questions.
3. You will consolidate and record feature requests and bugs that creators bring to you on the Zoom and share them with your manager.

Who you are

• You are fun to talk to!
• You are excited about the idea of helping creators on Zoom for 8+ hours a day :)
• You understand Whop and know our product well.
• You’re a fast typer!
• Your friends would describe you as someone who is extremely pointed and can answer questions very clearly.
• You’re customer-obsessed and eager to join a team that strives to offer the best Customer Support on the planet.
• You solve problems quickly. You’re a strong foundational thinker and can think quickly on your feet to solve creators' problems.