Customer Support Manager - Accounts Payable Mountain View, CA · Full-time · Intermediate
Stampli
About The Position
About Stampli
Stampli is a complete accounts payable (AP) automation software that brings together AP communications, documentation, corporate cards, and payments all in one place — allowing AP to have full control and visibility over corporate spending. Our customers’ love for the product is the core of our success, contributing to G2 Crowd naming Stampli a “Leader in AP Automation”' for 12 consecutive quarters.
Combined with an excellent culture and a vibrant location in downtown Mountain View, Stampli has won 12 Comparably awards in 2022, including; Best Company Outlook, Best Company Work-Life Balance, Best Company Happiness, Best Company Perks & Benefits, Best Company Compensation.
With a focus on fast time-to-value, control, and enhancing current enterprise resource planning (ERP) investments, Stampli enables its customers to control spend no matter how it’s paid — from invoices to corporate cards, all the maintaining their ERP as the source of truth. Stampli’s native ERP integrations include Dealertrack, Microsoft, Oracle NetSuite, QuickBooks, Sage, Sage Intacct, SAP, and more.
About the Position
We are looking for curious and energetic individuals with a background in Accounts Payable, eager to channel their expertise in a new, exciting setting. If you’re looking to apply your AP skills within the world of technology, then Stampli’s Customer Support Manager could be the role for you!
As a Customer Support Manager, you will help implement Stampli‘s Accounts Payable Automation Platform for new customers, and help them with all aspects of support, onboarding, training and customer success. This often includes simple integration to accounting systems such as Netsuite, Intacct and Quickbooks. Experience with at least one of these systems is a big plus!
Stampli is an awesome FinTech startup (with Series C funding) with a fast-paced results-oriented environment. We have a lot of fun every day and place a huge emphasis on continuing the great company culture that we have developed. Also, we are growing fast; all teammates will have tons of opportunities to learn within the FinTech world, and clear expectations as to how to get promoted (we’ve had several teammates get promoted from within!).
This is a hybrid role with 2 days in office based in our Mountain View, CA location.
Requirements
What you bring to the table:
- Minimum 1 year Accounts Payable experience
- Excellent troubleshooting skills
- Organized, curious, and motivated to learn
- Experience with Purchase Orders
- Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite)
- Bachelor’s Degree
- Loves technology
- Service oriented and collaborative
- Positive energy
- Experience nurturing relationships with vendors
- Knows their debits and credits (and has done postings before)
- English fluency
You will get:
- The base salary hiring range for this position is $70,000 to $105,000 + bonus. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
- Stock Options
- Full medical, dental, and vision insurance
- 401(k)
- Opportunities for internal promotions
- Strong and experienced leadership that supports your growth and success
- Hybrid work schedule (2 days a week in office)
- Free snacks, beverages, catered meals, happy hour and team events
- Open concept and modern work environment
- An inclusive, tight knit, and exciting start-up environment culture that offers career and personal growth