Customer Engagement Representative

Smith.ai
Smith.ai

Customer Service

Remote

Posted 6+ months ago
You will leverage your natural relationship-building skills and goal-orientated drive to connect and support prospective customers. As a Customer Engagement Representative, you will demonstrate expertise and knowledge in various customer offerings on behalf of our clients. Through our paid specialized training, you will execute scripted outbound to help educate and support prospective customers. You will set up appointments, answer customer follow-ups, provide customer education, and complete other pre-sales engagement tasks supporting interested customers. You will connect customers to real needs while building thriving businesses through trusting, positive business relationships. Make impactful outbound prospect calls, set appointments, engage with customers, and cultivate new relationships for diverse businesses remotely. 1+ years of outbound customer engagement experience or equivalent skill set, strong communication skills, self-motivation, adaptability, and a goal-oriented drive. A trailblazer with an unwavering passion for building meaningful connections, a confident communicator, and a relationship architect open to feedback and change. Embrace remote work with a flexible schedule, represent various businesses, contribute to a collaborative team, and enjoy growth opportunities with competitive pay and attractive benefits for both full-time and part-time positions. We’re not currently hiring for the Customer Engagement Representative position. Please check back later.