You will support our professional client’s offices in a range of tasks like answering questions, taking messages, and scheduling appointments - all from the comfort of your home office. Through our dedicated training, you will develop into an experienced call-handling professional for our elite Virtual Receptionist team and be encouraged to grow towards and promote into specialized support team roles. What you will do: You’ll handle calls, understand the needs of various businesses and professionals, book appointments, collect payments, and contribute to our culture of excellence. What you need: Your strong typing skills and ability to multitask will be key in this role. Confidence in communication, English fluency, and proficient computer usage are prerequisites. Who you are: You’re more than just a skilled communicator; you’re a reliable, ethical decision-maker who values team collaboration. You handle demanding situations with empathy and respect, and you’re adaptable, always seeking to improve. Our commitment to you: Smith.ai is more than a job. We’re an opportunity for growth, for industry-leading wages, and for building a rewarding career. Our mission is to cultivate a thriving, happy community of agents, and your development is a vital part of that.