Through our dedicated training, you will develop into an experienced call-handling professional for our elite Virtual Receptionist team and be encouraged to grow towards and promote into specialized support team roles. You’ll handle calls, understand the needs of various businesses and professionals, book appointments, collect payments, and contribute to our culture of excellence. Your strong typing skills and ability to multitask will be key in this role. Confidence in communication, English fluency, and proficient computer usage are prerequisites. You’re more than just a skilled communicator; you’re a reliable, ethical decision-maker who values team collaboration. You handle demanding situations with empathy and respect, and you’re adaptable, always seeking to improve. Smith.ai is more than a job. We’re an opportunity for growth, for industry-leading wages, and for building a rewarding career. Our mission is to cultivate a thriving, happy community of agents, and your development is a vital part of that.