Engineering Manager, User Data

OneSignal

OneSignal

Software Engineering, Other Engineering
United States · Remote
Posted on Friday, April 19, 2024

OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.

1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.

We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

About The Team:

Our User Data team empowers OneSignal customers with a Customer Data Platform that serves as a real-time system of record for user and audience data. It also provides timely and useful insights to our customers to understand and engage their users optimally.

As the Engineering Manager for that team, you'll own significant projects directly impacting our platform's performance and features. Your expertise will shape the way businesses engage with their users.

Our blog contains more information about the OneSignal Engineering career ladder and our diverse team.

What You'll Do:

  • Work on large-scale foundational problems related to a real-time system of record for users and audience data
  • Actively participate in Technical Spec reviews for your team, providing valuable technical insights to improve our product continuously
  • Build high-performing teams - enabling and empowering your direct reports paired with recruiting great new talent
  • Set team strategy in partnership with product management counterparts & managing execution (eg planning, sprints, etc.)
  • Coordinate with relevant platform-level teams, to deliver on objectives and create longer-term strategies
  • People management of engineers - including career growth, performance management, promotions and feedback

What You'll Bring:

  • 2+ years of engineering management experience with significant experience as a software engineer
  • Good technical sense with specific experience working on scalability issues
  • Product sense and understanding of customer needs
  • Experience owning a production product and working with a product manager and/or business partners to drive business impact
  • Passion for fostering functioning teams and organizations
  • A record of enhancing your reports and providing individuals with meaningful opportunities for growth
  • Excitement for recruiting and a thoughtful approach to headcount planning

The New York and California base salary for this full-time position is between $200,000 to $215,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Qualities we look for:

  • Friendliness & Empathy
  • Accountability & Collaboration
  • Proactiveness & Urgency
  • Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.

OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.