Service Program Manager
Lime
Operations
kunshan, suzhou, jiangsu, china
Posted on Nov 21, 2024
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Lime is hiring a Service Program Manager to join our GSC (Global Service Center) team!
The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization.
This is a 12 month contract position.
What you'll do:
- Lead the after-service project of related product from design phase till EOL
- Understand the design logic or purpose of our products and summarize the pros and cons from repairing aspects
- Design gadget or tools based on repairing requirement
- Generate maintenance books of products based on accessible, visualized and practical principles.
- Consider and provide constructive advice for continuous improvement on the impact of issues such as cost, security, and time constraints
- Lead the optimization of the assembly process as assembly engineer.
- Material database organizing and internal web maintenance
About you:
- Working experience in Electronic Engineering, Mechanical Engineering or similar background.
- Project management skill of at least 3 years.
- Strong communication skills.
- Excellent command of spoken and written English
- Fundamental working knowledge of manufacturing process and tooling for automotive connector operations.
- Continuous improvement mindset.
- 2+ years of experience in electronic/mechanical manufacturing engineering for mechanical products (scooter, bike) is a plus
- CAD/NX kinds of software skill is a plus
- Java/python/SQL skill is a plus
#LI-Onsite
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance.
Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.