Engineering Manager, Payments & Trust



Software Engineering, Other Engineering
Posted on Tuesday, August 15, 2023
Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
Lime is hiring an Engineering Manager to lead our Payments and Trust team — two critical areas for us:
Payments: We build platforms to enable riders to seamlessly pay for their rides while managing the costs and abstracting away all the complexities that come with accepting money. This encompasses everything from the customer experience to PSP integrations, deeper optimizations and financial reconciliation — all made more complex by operating in over 20 countries with many payment methods.
Trust: We promote trust between Lime and its users by detecting and defending against bad behavior: from payment fraud to unsafe riding and everything in between. Our platforms and tools ensure users have a positive and easy experience while keeping out bad actors.

What you'll do:

  • Set and execute on a multi-year strategy to build out our payment platform, trust platform, and seamless customer experiences.
  • Manage a team of engineers, providing continuous feedback and coaching.
  • Handle ongoing relationships with PSPs and other vendors.
  • Collaborate with other leaders (product, data science, operations, finance, legal, etc.) across the company to solve complex, technical, and interdependent payment, risk and trust problems that directly affect Lime’s top and bottom line.
  • Ensure the success of projects through hands-on technical guidance and contributions.
  • Help shape the overall engineering culture.

About you:

  • At least 5 years experience in software engineering.
  • At least 2 years experience managing high-performing teams of engineers.
  • High curiosity and excellent analytical skills to uncover trends in large amounts of data.
  • Strong leadership and communication skills, especially when working with cross-functional stakeholders and 3rd parties.
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
  • Preferred experience:
  • Deep domain expertise in the payments, trust or fraud space.
Why Lime?
When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:
Competitive salaries, performance-based annual bonus and pre-IPO equity
Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
Flexible vacation policies with ample paid holidays tailored to country of residence
Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood
Support for retirement and financial goals with unlimited access to financial advisors
Unlimited, complimentary use of our vehicles in hundreds of cities around the world
Professional growth opportunities through quarterly learning days and top-tier tools
Opportunities to connect across teams and locations to network, socialize and volunteer
Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
Consistent recognition of great work through meaningful rewards and career advancements
Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.