Associate Director/Director, Business Development

Hawthorne Effect

Hawthorne Effect

Sales & Business Development
United States
Posted on Friday, June 7, 2024

About Us

At Hawthorne Effect, we believe that clinical research is the cornerstone of continuous improvement in healthcare. Clinical trials are about hope for patients of all ages and maladies, are the bedrock of medicine and innovation in healthcare, and their success is largely based on accessibility and patient experience.

We challenge convention, embrace creativity, and always keep the experiences for patients at the core of our endeavors. We believe that data is the valuable story of patient’s lives. Through the completeness of data, we see the full picture for individuals and communities. When protected and shared with trusted partners we increase opportunities and efficiencies of health care decisions for all. We believe that our team, our HERO community, and our technology solutions can make a significant contribution to the future of healthcare, making it more effective, less expensive and an all-around better experience for patients.

About the Role

Hawthorne Effect is seeking a successful hunter and closer who thrives on engaging prospects to become clients, relentlessly working to grow revenue and customer success.

This role will help grow the core business with our current enterprise customers and expand with new customers. The individual must have a proven track record of success at closing complex SaaS solutions into the healthcare space with large pharmaceutical / medical device companies. Understanding the full journey of our multiple customer types from doctors to patients to pharmaceutical / device companies to our HEROs is a critical element of our success.

This person will be a key player in the commercial team and will be responsible for identifying, segmenting, engaging, and converting qualified enterprise prospects into paying customers according to a quarterly and annual quota. We are looking for a skilled communicator and presenter who can find the best fit between client and product. The ideal candidate will be organized, passionate about client relations, and focused on enhancing the buyer experience. This role will report to the Vice President of Sales.


  • Drive the growth by identifying, segmenting, engaging, and converting new qualified enterprise prospects into paying customers according to a quota
  • Have the knowledge to be a subject matter expert in de-centralized clinical trials
  • Collaborate with the customer success and clinical operations team throughout the sales process from lead to post-sales support
  • Excite our customers in how we are transforming the way clinical trials are conducted in the patient’s home or community leveraging our platform, our Hero network
  • Partner with Project Managers to identify and pursue new business opportunities within current accounts
  • Respond to RFI’s and RFP’s that illustrate Hawthorne Effect’s unique value prop
  • Be a trusted partner to the product team. Relay customer, sales and market insights, to help inform product roadmap decisions and strategy

What You’ll Bring

  • 5+ years of successful enterprise Sales or Business Development in Health Tech, pharma and/or CRO experience
  • Strong understanding of clinical trials with pharmaceutical / medical device companies
  • Excellent communicator with proven ability to show value and explain new technology in clear, easy to understand terms to executives
  • Solid understanding of enterprise SaaS business models and ecosystems
  • Expertise in acquiring new business, account development, and organizational excellence
  • Strong track record achieving annual growth targets
  • Self-starter who can own projects from start to finish with minimal guidance
  • Experience working with diverse remote teams and clients is preferred but not required
  • Deep understanding of clinical trials with pharmaceutical / medical device companies is greatly preferred but not required
  • Great collaborator with willingness & drive to help teammates to succeed
  • Entrepreneurial spirit and confidence to pick up and lead new projects

To find out more about Hawthorne Effect, visit: