Senior Software Engineer, Coverage and Payments Experience
Grow Therapy
About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity:
We’re hiring a Senior Software Engineer to help evolve and strengthen the systems that power insurance verification, cost transparency, and client charging at Grow.
The Coverage and Payments Experience team owns the client-facing coverage and financial journey end-to-end—from eligibility and payor discovery to cost estimates and payments. These systems directly impact whether clients book care, understand what they will owe, and successfully pay for services.
In this role, you’ll take ownership of major Coverage and Payments Experience surface areas and help simplify complex workflows, strengthen system reliability, and support Grow’s continued expansion across vendors and partners. This is a high-impact role at the intersection of product experience, financial correctness, and long-term system design.
Why the Role Matters
Insurance and billing are some of the most trust-sensitive moments in the client journey. When they work well, clients feel confident booking and staying in care. When they don’t, we lose trust, revenue, and operational efficiency.
As Grow scales, coverage and payment workflows become more complex and higher stakes. You will simplify those workflows, improve cost clarity for clients, and reduce billing surprises—so the experience stays trustworthy as we grow. Your work will directly influence booking conversion, retention, and revenue integrity.
What You’ll Be Doing:
- Own major Coverage and Payments systems end-to-end across frontend and backend layers
- Design and evolve scalable, maintainable systems and services that power eligibility, cost estimation, and charging workflows
- Simplify complex workflows and reduce system brittleness as we expand across vendors and partners
- Improve the stability and correctness of high-impact coverage and payment systems
- Partner closely with Product, Design, Data, and Operations to translate business goals into clear technical direction
- Lead multi-month initiatives that improve system stability, maintainability, and business outcomes
- Contribute to long-term technical planning within Coverage and Payments Experience
You’ll Be a Good Fit If:
- 7+ years of professional software engineering experience with meaningful ownership of production systems
- Strong full-stack experience, with depth in frontend architecture (React + TypeScript preferred) and ability to independently design, implement, and operate backend services (Python preferred)
- You can independently ramp into complex systems and ambiguous problem spaces, build deep context quickly, and bring structure and clarity to drive durable solutions
- Experience designing and evolving complex, state-heavy product workflows with many edge cases and failure modes
- Product-minded approach with the ability to identify the right metrics to move and propose technical solutions that meaningfully impact user experience and business outcomes
- Ability to collaborate closely with cross-functional partners and independently drive multi-month initiatives
- Experience integrating modern AI tools into development workflows to improve productivity, code quality, or experimentation speed
- Experience with billing/payments systems or healthcare eligibility/insurance workflows is a plus
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at talentops@growtherapy.com. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.