Business Operations Manager



San Francisco, CA, USA
Posted on Friday, June 7, 2024

Grammarly is excited to offer a remote-first hybrid working model. Team members work primarily remotely in the United States, Canada, Ukraine, Germany, or Poland. Certain roles have specific location requirements to facilitate collaboration at a particular Grammarly hub.

All roles have an in-person component: Conditions permitting, teams meet 2–4 weeks every quarter at one of Grammarly’s hubs in San Francisco, Kyiv, New York, Vancouver, and Berlin, or in a workspace in Kraków. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

Grammarly team members in this role will collaborate in person 2 weeks per quarter, traveling if necessary to different hubs. They are required to live within a commutable distance of their home hub of San Francisco. Grammarly may provide relocation assistance.

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Business Operations Manager to join our Operations team. This role will be uniquely positioned to have a direct and lasting impact while helping to scale a category-defining company. The individual will harness a rare mix of problem-solving, influencing, and organizing skills to accelerate project execution, generate valuable insights through independent analyses, and uplevel functional teams across Grammarly.

Your impact

As a Business Operations Manager, you will partner with senior leadership to address opportunities and challenges that require strong problem-solving, influencing, and organizing capabilities. You will often need to context switch across multiple parallel projects. You will also receive broad functional and senior leadership exposure while focusing on high-stakes efforts and gathering strong pattern recognition for future leadership roles.

In this role, you will:

  • Design and implement mission-critical cross-functional projects, including setting up company operations in new locations and spearheading Grammarly’s partnership launches with LLM providers.
  • Generate quantitative and qualitative insights in collaboration with experts inside and outside the company, including developing and implementing frameworks to assess engineering productivity.
  • Build and infuse new capabilities into existing teams, including building the foundation to drive GenAI adoption within Grammarly.

We’re looking for someone who

  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
  • Is able to collaborate in person in San Francisco and potentially other hubs 3 or 4 weeks per quarter.
  • Has a Bachelor's degree with 8+ years of work experience or a Master’s with 6+ years of work experience, including at least 2 years on a high-growth SaaS startup’s Business Operations team—as well as prior experience at a consulting firm and experience mentoring analysts and associates across multiple, diverse projects.
  • Can use their judgment to make decisions even in the absence of complete data and consider alternative scenarios.
  • Is comfortable with ambiguity and can take an idea with little to no direction, run with it, and see it through to impeccable execution.
  • Has experience working cross-functionally, with the ability to bring diverse stakeholders to alignment to drive action.
  • Builds trust within teams and holds teams accountable to commitments and outcomes.
  • Has a strong leadership presence and can influence at an executive level.
  • Breaks existing setups in favor of more effective or appealing ones.
  • Communicates accurately, clearly, and effectively, especially in writing.
  • Has an analytical mindset and approach to problem-solving.

Support for you, professionally and personally

  • Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
  • A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options401(k) matching (US only)
  • Paid parental leave
  • Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days
  • Home office stipends
  • Caregiver and pet care stipends
  • Wellness stipends
  • Admission discounts
  • Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this San Francisco-based position are outlined below and may be modified in the future.

San Francisco
Zone 1: $172,000 - $215,000/yearly (USD)
Zone 2: $155,000 - $194,000 /yearly (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).


All team members meeting in person for official Grammarly business or working from a hub location are strongly encouraged to be vaccinated against COVID-19.