Account Executive, Customer Sales

Flock Freight

Flock Freight

Customer Service, Sales & Business Development
Encinitas, CA, USA
Posted on Thursday, June 13, 2024

Hey there. Glad you found us! Flock Freight is a technology company that’s creating a smarter, more sustainable supply chain. Recognized on the CNBC “Top 50 Disruptors” list three years running (checking in this year at #20), Flock’s patented technology finds and fills trucks’ empty spaces so shippers can save money, carriers can earn more money, and goods move terminal-free with more accuracy and fewer emissions. Sounds like a pretty big task, right? Welp, it is. But we know we can make it happen.

If you’re looking for the opportunity to make a difference then you’ve come to the right place. We’re looking for folks that are innovative, love collaborating in a fast-paced environment, and find joy and excitement in doing the hard work. If that sounds like you then keep on reading and see if this role is the one for you.

About the Role: The Account Executive is a pivotal inside sales position responsible for acquiring, growing, and retaining customers across the United States. This role involves managing relationships, articulating the value of FlockDirect and Shared Truckload, and educating customers on the Flock Freight application. Account Executives drive bookings and revenue growth from both new and retained customers while developing actionable customer sales plans.

Responsibilities:

  • Identify high-quality leads and convert them into clients through the sales pipeline.
  • Strategically select and close accounts with minimal management intervention.
  • Tailor communication strategies to meet customer needs effectively.
  • Maintain a high volume of prospect talk time through outbound phone calls, external customer meetings and demos, and follow-up activities.
  • Implements a variety of prospecting techniques (cold calls, networking, referrals) to supplement and continuously fill a robust pipeline of qualified opportunities.
  • Utilize a consultative sales approach to provide industry-changing solutions that address immediate and long-term client needs.
  • Sets and achieves personal daily, weekly and monthly activity quotas.
  • Build and maintain credibility with customers through superior account management.
  • Understand and continuously update knowledge on clients’ needs, challenges, and key decision-makers.
  • Maximize wallet share by ongoing assessment of a customer’s revenue potential via Annual Freight Spend.
  • Provide strategic consultation to internal and external stakeholders to facilitate successful freight movement.
  • Handle accessorial costs, overrides, and additional approvals as necessary.
  • Engage and transition new clients to contractual agreements, facilitating the legal review process, where needed.
  • Track and manage account information, communications, and status updates within Flock systems.
  • Achieve monthly gross profit dollar and shipment volume quotas as set by management.

Qualifications:

  • Bachelor’s degree preferred.
  • Previous experience as an Account Executive in the freight industry.
  • Experience with LTL/Partial shipments is a plus.
  • High activity motor - volume and speed win!
  • Proven ability to consistently meet or exceed sales and activity quota.
  • Strong motivation driven by results.
  • Excellent communication, problem-solving skills, and the ability to quickly learn new product concepts.
  • Ability to make cold calls and engage customers proactively.
  • Desire to work in a fast-paced, startup environment with a strong drive to succeed.

The expected on-target earnings range for this position is $70,000-$110,000 per year. This range reflects typical earning potential in this role. When determining an offer, we take into account a variety of factors that are important in making compensation decisions including, but not limited, to: skill sets; experience and tenure; education and certifications; and other business and organizational needs. The disclosed range estimate is based on market data for the greater San Diego area. Salary bands may, in some circumstances, be adjusted to a different geographic area depending on the candidate's position and location. In general, Flock Freight targets the mid-point of this salary range.

In addition to salary, full-time employees are also eligible for an equity package and our competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Our policy is that we target candidates local to one of Flock Freight’s headquarters locations (San Diego and Chicago) and ask that employees work in-office.

Our promise to you:

Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.

Life & Benefits of the Flock:

  • Flexible PTO: Our Flockers work hard and deserve the time they need to rest and recharge. With no accrual system, we encourage you to the time you need off, when you need it.
  • 401(k) Employer Match: We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success! For that reason, we provide a 401(k) plan that offers a 4% employer match.
  • Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided with 100% Employer paid options for employees.

Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!