Faros AI is helping build the engineering organizations of the future. Most engineering organizations today have a very loose grasp of their operations. This is because of the extreme fragmentation of the modern tech stack and resulting silo-ed data sources that makes it non-trivial to answer even simple questions about engineering processes and outcomes. With Faros AI, we aim to change this.
Faros AI is an operational data platform that brings all engineering data in one place to give engineering leaders a single-pane view of their entire software development lifecycle, and we are looking for an enterprising sales engineer to help us realize Faros AI’s enormous potential.
Responsibilities may include:
Educating our customers on the value that Faros provides, through product demonstrations, solution overviews, and customer trainings.
Providing pre-sales engineering support to help onboard our customers onto the Faros platform, and being a trusted advisor through the process.
Providing feedback to product and engineering teams to help inform product direction.
Working closely with Account Executives to articulate the value of Faros, qualify opportunities, navigate complex deal cycles and manage customer expectations.
Collaborating with sales, marketing, and product teams to develop collateral to support pre-sales activities and PoCs.
What we care about:
You are an owner. At Faros, we place a premium on individual responsibility and ownership. This means, for instance, that you pick up the trash when you see it. In turn, we trust you to prioritize your time to have the most impact, and provide you with maximal information to be able to decide on your priorities intelligently.
You value being part of a team. At Faros, we believe in winning as a team. Our guiding principle is to act in the best interests of the team, with the belief that all else will follow.
You’re always learning. Start-ups are rapidly evolving businesses. There will constantly be new scenarios and technical challenges coming your way, and you have to thrive in all the new learnings.
Required Qualifications:
At least 3+ years of industry experience in a pre-sales/sales engineering role for a SaaS product.
Proficiency with scripting languages such as SQL, shell etc.
Experience coding against APIs.
Strong communication skills — both written and oral.
Preferred Qualifications:
Pre-sales/sales engineering experience for a data analytics product such as Tableau, PowerBI, or Looker.
Familiarity with DevOps tools and the entire software development lifecycle.