Business Systems Analyst



IT, Sales & Business Development
United States · Canada
Posted on Wednesday, May 8, 2024

We are seeking an experienced Business Systems Lead to join our dynamic team. You will be the primary administrator of our Customer Relationship Management (CRM) system, solving business problems by customizing the platform. Core responsibilities include owning the data model, supporting users, maintaining security standards, delivering actionable analytics, and configuring the tool for scale. You will build, configure, and automate technology solutions to deliver business value.

What you'll do:

  • Act as the sole owner of our CRM, responsible for permissioning, configurations, integrations, and maintaining the data model

  • Lead and execute a salesforce migration project, ensuring a smooth transition and minimal disruption to business operations

  • Own all CRM integrations and ensure data flowing in and out is well-managed

  • Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes in CRM systems

  • Serve as a subject matter expert, providing guidance and support to end-users and stakeholders

  • Develop and maintain documentation, including system configurations, processes, and best practices

  • Proactively identify opportunities for process improvement and optimization within CRM systems

  • Stay updated on industry trends and best practices related to CRM systems and business processes

  • Maintain data integrity and security standards within CRM systems, adhering to compliance requirements

What we look for:

  • 6+ years of experience as a CRM administrator, with a strong focus on Salesforce

  • Proficiency in HubSpot administration, including configuration, integration, and data modeling

  • Proven track record of leading successful migration projects

  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels

  • Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment


  • Salesforce certifications such as Salesforce Administrator or Salesforce Certified Advanced Administrator

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, we offer:

  • Choice of medical, dental, and vision insurance plans for you and your family

  • Flexible paid time off and 10+ holidays per year

  • A stipend to upgrade your home office for fully-remote roles

  • 401k for US-based employees

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About EvenUp:

EvenUp is a venture-backed generative AI startup that ensures injury victims are awarded the full value of their claims, expanding the $100B+ in awards granted to injury victims each year. Every year, the legal system has made it difficult for millions of ordinary people to seek justice, especially for folks without means or who come from underrepresented backgrounds. Our vision is to help these injury victims get the justice they deserve, irrespective of their income, demographics, or the quality of their legal representation.

EvenUp operates across a variety of personal injury cases, including motor vehicle accidents and negligence claims. Our ML-driven software empowers attorneys to accurately assess the value of these cases by doing a core part of their workflow (legal drafting), enabling them to secure larger settlements in record time. As EvenUp evaluates more cases, our proprietary data grows, enhancing the precision of our predictions and delivering more value to both attorneys and victims alike.

We are one of the fastest growing startups ($0 to $10M in ARR in <2 years) and are funded by some of the best investors in the world, including Signalfire, Bain, and Bessemer, who led our recent $50M Series B.