Regional Medical Director (Southeast Region)
The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.
The Regional Medical Director is a physician leader with direct patient care, team performance management, and business management responsibilities. The Regional Medical Director has a strong ownership mentality with regard to all clinical operations in the assigned region and is responsible for ensuring consistent, cost-effective service delivery that balances the expectations of patients, providers, our broader support team, and business partners including commercial and governmental payors. The Regional Medical Director is responsible for ensuring that all medical services in the region meet or exceed all internal and external standards of care and compliance requirements. The Regional Medical Director is responsible for the financial stewardship of our operations in the region through developing and meeting appropriate goals for resource utilization and revenue generation.
You can expect to:
- All duties of a Physician.
- Directly manage assigned Physician and Advanced Practice Clinician reports. Management responsibility includes onboarding, reviewing documentation and performance data and providing feedback as needed, soliciting feedback and addressing identified needs to improve performance, conducting formal performance reviews, and developing and implementing performance improvement plans as may be necessary.
- Directly manage clinical team leaders within the region. Management responsibilities are the same as above, and additionally ensuring that team leaders provide appropriate management, support, and evaluation to their individual reports.
- Develop and maintain strong understanding of all practice compliance requirements for each state within the assigned region. Be the definitive state compliance expert within the organization.
- Ensure that all clinicians practicing in the assigned region are providing care that meets all relevant standards of best practice, adheres to policies and procedures, and delivers patient outcomes that meet or exceed accepted standards.
- Utilize analytics tools to inform and continually optimize performance and quality improvement efforts.
- Partner effectively with cross-functional teams including Operations, People Operations, Product/Engineering, Marketing, and Commercialization toward fulfillment of all responsibilities of the position.
- Partner with the Chief Medical Officer and other Regional Medical Directors to develop and implement national organizational policies, procedures, and clinical protocols.
- Be the face of our organization for providers within your region: continually ensure the effective flow of information to and from our provider teams, and maintain strong rapport, credibility, and responsiveness. Maintain alignment with our organizational mission, vision, and values.
- Develop and maintain external relationships that further our organizational goals
- Provide clinical consultation, guidance and direction to the regional clinical team by monitoring regional chat support channels and responding to messages and phone calls from supervised clinical staff.
- Partner with the Operations team to develop and meet provider utilization and recruiting goals for the region.
- Manage the hiring and training of new providers in the assigned region.
- Identify needed resources and support for the assigned region, prioritize these needs based on available resources and all stakeholder interests, and develop and implement plans to address these needs as prioritized.
- Collaborate with the research team to facilitate clinical research activities in the region for academic publication. The opportunity for the Regional Medical Director to participate in or lead study design and authorship is available.
- Oversee provider on-call availability, and provide back-up call coverage when the on-call provider may not meet obligations.
- All other duties as assigned.
Qualities we're looking for:
- ACGME accredited board certification in any primary medical specialty.
- ABPM or AOA Board Certified in Addiction Medicine, or ABPN Board Certified in Addiction Psychiatry preferred; eligible to obtain such certification within 1 year of starting required
- Current full and unrestricted license to practice medicine & DEA registration in the state where your home office is located. Eligible to obtain licensure and DEA registration in all states within the assigned region within 120 days of starting.
- Minimum 1 year of experience managing managers, and strong motivation to further develop this skill
- Minimum 3 years of experience managing physicians and advanced practice clinicians including fulfilling formal collaboration/supervision duties with APCs
- Experience in quality improvement driving change management in a clinical setting; examples include synthesizing literature, designing clinical protocols, managing stakeholders, designing measures, data collection and evaluation.
- Experience in medical practice financial stewardship including responsibility for provider utilization and billing practices.
- Outstanding communication skills including written and verbal communication toward various audiences including patients, clinical teams, the general public, and external stakeholders
- Demonstrated ability to thrive in a cross-functional environment focused on company-level goals.
- Project leadership and management skills.
- A mindset to choose progress over perfection and get things done.
- Ability to travel up to 10% of the time.
- Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing.
- Constantly operate a computer and other related peripherals such as a keyboard, mouse, headset etc.
- Must be able to remain in a stationary position a majority of the time working.
- Frequent communication via remote meeting software; softphones or cell phones.
- Predominantly working in the employees home, indoor, office setup.
Compensation and Benefits:
- Target Pay Range: $220,000-$230,000 + Equity - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
- Health benefits (Medical, Dental and Vision).
- Discretionary time off, paid sick time, holiday pay, paid parental leave
- Talented and fun coworkers who are passionate about addiction treatment.
- The opportunity to be part of a mission driven company and make a difference in patients’ lives.
This is a full-time (40hrs per week) remote position.
About Bicycle Health:
Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We’ve grown our clinical staff of medical providers caring for patients, across 28 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.
Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.